Skip to main content

Managing Your Subscription

Upgrade to Pro or Team, manage payment methods, and view invoices through the Stripe billing portal. Enterprise customers can contact sales for annual licensing.

Key Concepts

Stripe billing portal

Clevername uses Stripe for all subscription and payment management. When you click Manage next to your current plan in Dashboard → Settings → Billing, you are redirected to a secure Stripe portal where you can update your plan, payment methods, and billing details.

Proration

When you upgrade mid-cycle, you are charged a prorated amount for the remaining days. When you downgrade, the change takes effect at the start of your next billing cycle — you retain access to higher-tier features until then.

Step-by-Step Guide
1

Open subscription management

Go to Dashboard → Settings → Billing and click Manage next to your current plan. You will be redirected to the Stripe billing portal.

Billing settings page with the Manage button highlighted next to the current plan
Click Manage to open the Stripe billing portal.
2

Upgrade to Pro or Team

On the billing page, click Upgrade to Pro ($29/mo) or Upgrade to Team ($40/seat/mo, 2-seat minimum). You will be redirected to Stripe checkout to enter payment details. Your new plan activates immediately after payment.

Stripe checkout for Pro plan
Complete payment to activate Pro. You get 25 governed agents and 30-day audit retention.
Note
For Enterprise licensing (annual, self-hosted, or custom terms), click Contact Sales on the billing page to reach our team directly.
3

Update payment method

Click Manage to open the Stripe portal, then go to Payment Methods. Add a new credit card, debit card, or other supported payment method. Set it as default for future charges.

Note
Stripe supports credit cards, debit cards, and select regional payment methods. Your payment information is handled entirely by Stripe and never stored on Clevername servers.
4

View and download invoices

In the Stripe portal, click Billing History to see all past invoices. Each invoice includes a detailed breakdown of charges. Click any invoice to download a PDF.

Stripe billing history showing a list of invoices with dates, amounts, and download links
Download PDF invoices from your billing history for record-keeping.
5

Cancel your subscription

To cancel, click Cancel Plan in the Stripe portal. Your subscription remains active until the end of the current billing cycle. After cancellation, your account reverts to the Free plan.

Important
Cancellation does not delete your account or data. You can re-subscribe at any time. However, Pro features (30-day retention, 25 governed agents) revert to Free limits at the end of the billing cycle. Your agents and configurations are preserved.